Privacy Policy — hibajee 8

1. Introduction & Scope

This Privacy Policy applies to all personal data collected, processed, and stored by hibajee 8 in connection with your use of the hibajee 8 website at hibajee-8.com and any associated services, including sports betting, live casino, slots, Super Keno, and promotional offers.

hibajee 8 acts as the data controller in respect of personal data collected from players registered on the platform. As data controller, hibajee 8 determines the purposes and means by which your personal information is processed, and accepts responsibility for handling that data in a manner that is lawful, fair, and transparent.

This Privacy Policy is written in English and is directed at players accessing hibajee 8 from Bangladesh, including players in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, Cox's Bazar, and all other locations within the country. By registering an account or using the hibajee 8 platform, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy.

2. Information We Collect

2.1 Information You Provide Directly

When you register an account, complete identity verification, contact support, or participate in a promotion, hibajee 8 collects personal information that you voluntarily submit. This includes:

• Full legal name and date of birth;
• Residential address, including city, division, and postal code within Bangladesh;
• Email address and mobile phone number;
• Identity verification documents, such as Bangladesh National ID Card (NID), passport, or driving licence;
• Payment information, including mobile money account numbers (bKash, Nagad, Rocket, Upay) and bank account details used for deposits and withdrawals;
• Communications you send to hibajee 8 via support chat, email, or feedback forms.

2.2 Information Collected Automatically

When you access the hibajee 8 platform, certain technical and behavioural data is collected automatically through your device and browser. This includes:

2.3 Information from Third Parties

hibajee 8 may receive personal data about you from third parties in limited circumstances, including:

• Identity verification service providers used to confirm the authenticity of KYC documents;
• Payment processors who share transaction status information to facilitate deposits and withdrawals;
• Fraud detection and anti-money laundering screening services that cross-reference your details against watchlists and sanctions databases.

All third-party data sources used by hibajee 8 are contractually required to provide data lawfully and in a manner consistent with this Privacy Policy.

3. How We Use Your Information

hibajee 8 processes your personal data only for specific, defined purposes. The table below sets out the primary purposes for which your data is used and the lawful basis on which that processing relies.

3.1 Marketing Communications

hibajee 8 will only send promotional emails, SMS messages, or in-platform notifications regarding offers, bonuses, and special promotions if you have explicitly opted in to receive such communications during registration or via your account settings. You may withdraw your consent to marketing communications at any time by updating your notification preferences in your hibajee 8 account or by contacting support at [email protected]. Withdrawal of marketing consent does not affect our ability to send you essential service communications (such as account security alerts, deposit confirmations, or withdrawal notifications).

3.2 Automated Decision-Making

hibajee 8 uses automated processes to flag accounts for potential fraud, bonus abuse, AML concerns, or responsible gaming intervention. Where an automated process results in a significant decision affecting your account — such as a temporary suspension, withdrawal hold, or stake restriction — you have the right to request human review of that decision by contacting support at [email protected].

4. Sharing of Personal Data

4.1 Categories of Recipients

hibajee 8 does not sell, rent, or trade your personal data. We share your information only in the following circumstances and only to the extent strictly necessary:

• Payment processors: bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank receive the payment data required to execute your deposit and withdrawal transactions.
• Identity verification providers: Third-party KYC service providers receive copies of your identity documents solely to verify their authenticity and confirm your eligibility to hold a hibajee 8 account.
• Game providers: Live casino and slot providers (Evolution Gaming, Pragmatic Play, Ezugi, NetEnt, Microgaming, Spribe) receive a minimal player session token required to launch and operate the game. They do not receive your full personal profile unless their own product requires it and you have separately agreed to their terms.
• Fraud and AML screening services: Specialised compliance vendors receive relevant data to screen against sanctions lists and fraud indicators.
• Legal and regulatory authorities: hibajee 8 will disclose personal data to law enforcement, financial intelligence units, or other government bodies where required to do so by applicable law, court order, or regulatory instruction.
• Business transfers: In the event of a merger, acquisition, or transfer of substantially all assets of hibajee 8, your personal data may be transferred to the successor entity, provided that entity agrees to be bound by this Privacy Policy or a policy offering equivalent protections.

4.2 International Data Transfers

Some of hibajee 8's service partners — including certain game providers and technical infrastructure vendors — operate data processing facilities outside Bangladesh. Where personal data is transferred internationally, hibajee 8 ensures that appropriate contractual safeguards are in place, including data processing agreements that impose obligations on the recipient equivalent in substance to those described in this Privacy Policy.

5. Cookies & Tracking Technologies

5.1 What Are Cookies

Cookies are small text files placed on your device by a website when you visit it. They allow the website to remember information about your visit — for example, your preferred language, login session, or items in a cart — making your next visit easier and the site more useful to you. hibajee 8 uses cookies and similar tracking technologies (including local storage and session storage) to operate the platform efficiently and securely.

5.2 Types of Cookies Used by hibajee 8

• Essential cookies: These are required for the hibajee 8 platform to function. They manage your login session, maintain game integrity during a live session, and enable core security features. These cookies cannot be disabled without impairing your use of the platform.
• Analytics cookies: These collect aggregated, anonymised data about how players navigate the hibajee 8 platform — which pages are most visited, where users drop off, and how long sessions last. This data is used to improve the platform experience. Analytics cookies do not identify you personally.
• Preference cookies: These remember your platform settings, such as your chosen display language, notification preferences, and responsible gaming configurations, so that your preferences persist across sessions.
• Responsible gaming cookies: These track session duration and login frequency to support hibajee 8's responsible gaming obligations, including triggering session time limit warnings when configured by the player.

5.3 Managing Your Cookie Preferences

You may control non-essential cookies through your browser settings. Most modern browsers allow you to refuse cookies, delete existing cookies, or be notified when a new cookie is set. Please note that disabling essential cookies will impair your ability to log in and use the hibajee 8 platform. Detailed instructions for managing cookies in popular browsers are available from each browser provider's help documentation. hibajee 8 does not currently support an in-platform cookie preference centre, but one will be introduced in a future platform update.

6. Data Security & Retention

6.1 Security Measures

hibajee 8 implements a layered approach to data security designed to protect your personal information against unauthorised access, disclosure, alteration, and destruction. Key measures include:

• TLS 1.2 / 1.3 encryption for all data in transit between your device and the hibajee 8 servers;
• AES-256 encryption at rest for sensitive personal data stored in the hibajee 8 database;
• Role-based access controls that restrict employee access to personal data on a strict need-to-know basis;
• Regular penetration testing and vulnerability assessments conducted by independent security specialists;
• Multi-factor authentication for all hibajee 8 staff accounts with access to production data systems;
• Automated anomaly detection systems that flag unusual login patterns, bulk data access events, and potential data exfiltration attempts.

6.2 Data Retention Periods

hibajee 8 retains personal data in accordance with the following principles:

• Active account data: Retained for the duration of your account relationship with hibajee 8 plus a period of five (5) years following account closure, to satisfy legal, regulatory, and financial record-keeping obligations.
• Transaction records: Retained for a minimum of five (5) years from the date of the transaction, consistent with standard financial record-keeping requirements.
• KYC documents: Retained for five (5) years following account closure or the completion of the last transaction to which the KYC check related, whichever is later.
• Support communications: Retained for two (2) years from the date of last communication, to enable hibajee 8 to respond to follow-up queries and resolve disputes.
• Analytics data: Anonymised and aggregated after 13 months; anonymised data does not constitute personal data and may be retained indefinitely for platform improvement purposes.

Upon the expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised. If you request account closure before the expiry of a retention period, hibajee 8 will restrict the use of your data during the remaining retention window to legal and compliance purposes only.

7. Your Privacy Rights

As a hibajee 8 player and data subject, you hold a range of rights in respect of the personal data that hibajee 8 holds about you. These rights are summarised below. To exercise any of these rights, please contact the hibajee 8 support team at [email protected]. hibajee 8 will respond to all valid requests within 30 days of receipt.

• Right of Access: You have the right to request a copy of the personal data that hibajee 8 holds about you, together with information about how that data is being used. This is commonly referred to as a Subject Access Request (SAR).
• Right to Rectification: If any personal data that hibajee 8 holds about you is inaccurate or incomplete, you have the right to request that it be corrected. You may update certain account details directly in your hibajee 8 profile settings; for changes to verified identity data, please contact support.
• Right to Erasure: You may request that hibajee 8 delete your personal data where it is no longer necessary for the purposes for which it was collected, or where you withdraw consent (in respect of consent-based processing). Note that this right is subject to hibajee 8's legal obligation to retain certain records for financial and compliance purposes; in such cases, hibajee 8 will restrict processing rather than delete data until the retention period expires.
• Right to Restrict Processing: You may request that hibajee 8 limits the processing of your personal data in certain circumstances — for example, while a disputed inaccuracy is being resolved.
• Right to Data Portability: Where processing is carried out on the basis of your consent or the performance of a contract, and is conducted by automated means, you have the right to receive the personal data you have provided to hibajee 8 in a structured, commonly used, machine-readable format.
• Right to Object: You have the right to object to the processing of your personal data where hibajee 8 relies on legitimate interest as the lawful basis. hibajee 8 will cease that processing unless it can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms.
• Right to Withdraw Consent: Where processing is based on your consent (for example, marketing communications), you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out prior to withdrawal.

8. Contact & Data Officer

hibajee 8 takes its data protection obligations seriously. If you have any questions, concerns, or complaints regarding this Privacy Policy or the manner in which hibajee 8 handles your personal data, please contact us using the details below.

8.1 General Privacy Enquiries

For general privacy questions or to exercise any of the rights described in Section 7, contact the hibajee 8 support team:

• Email: [email protected]
• Subject line: Privacy Enquiry / Privacy Rights Request
• Support hours: 24/7, Bangladesh Standard Time (BST, UTC+6)
• Response time: Within 30 days of receipt of a valid written request

8.2 Updates to This Policy

hibajee 8 reserves the right to amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or platform functionality. When material changes are made, registered players will be notified via email to their registered address and/or via a prominently displayed on-platform notice. The "Last Updated" date at the top of this page will be revised accordingly.

Your continued use of the hibajee 8 platform following notification of changes to this Privacy Policy constitutes your acceptance of the updated policy. If you do not agree to the revised policy, you must cease using hibajee 8 and contact support to request account closure prior to the effective date of the changes.